mark bowers consulting uses a four-step process to promote common understanding and expectations:
- Create a SCOPE*-based Requirements Agreement to identify agreed-upon success measures.
- Identify a Minimum Action Set that offers the most significant results for the investment in effort.
- Create and execute a Collaborative Action Plan to share—as appropriate—implementation of the actions as well as monitoring progress.
- Document the Lessons Learned and opportunities to share them as well as other insights for further improvement.
*The SCOPE model is a strengths focused analysis tool that looks at Situation, Core competencies, Obstacles, Prospects, and Expectations.